FAQ

Lead times can vary depending on several factors. Occasionally, watches on the bench require more work than initially anticipated — for example, additional parts may be needed during the restoration process. Sourcing vintage components can also extend turnaround times, as genuine parts are often difficult to obtain and may need to be sourced from international suppliers. We appreciate your patience and understanding — quality craftsmanship takes time, and we’re committed to ensuring every watch leaves our workshop in the best possible condition.

Unfortunately, we don’t recommend swimming with your vintage watch. Due to the age of these timepieces, we can’t fully guarantee the original manufacturer’s water-resistance ratings.

That said, all seals and gaskets are replaced during every service or restoration, providing the best protection possible for everyday wear. Light exposure to water — such as hand washing or rain — is generally fine, but we advise against submerging your watch or wearing it while swimming or showering.

Automatic watches are designed with a mainspring that slips once fully wound, allowing the movement to stay powered without overwinding. In theory, this means using a watch winder shouldn’t cause an issue.

However, it’s important to remember that the slipping mechanism involves metal-on-metal contact — even with proper lubrication, this can lead to gradual wear over time. For that reason, we recommend avoiding continuous use of a watch winder for extended periods. Allowing your watch to rest between uses can help preserve its movement and longevity.